FREQUENTLY ASKED QUESTIONS
What does "per month" mean?
Your credit card will automatically be charged every month (monthly subscription) for the plan you have signed up for. Our billing is automated to ensure there is no lapse in your access to our services.
Can you draw my floor plan for me?
Yes, you can send us your floor plans and our best designers will create your 3D model within 2 business days. To order a floor plan, please contact us.
Can I upgrade my subscription plan anytime?
Yes, you can upgrade your plan at any time. To change your subscription type, simply log in, select the "My Account" tab and upgrade your plan.
Can I cancel my subcription anytime?
Yes, customers who are paying monthly can cancel any level of plan, at anytime.
Do I need to download anything?
Space Designer 3D works online and does not require downloading any software or application. You can access your floor plans from any desktop computer, tablet or smartphone.